Review Research Tool?

Hey everyone! I'm an e-commerce entrepreneur embarking on my second business venture after some success with my first. As I scale up, I've identified a need to automate and refine a manual process I've been using. What I'm Looking For: I need a software tool that can do the following: Scrape Product Reviews: Efficiently extract reviews from various product pages. Identify Trends: Analyze these reviews to detect common patterns. I want to understand what aspects of a product customers consistently appreciate and what they often criticize. Focus on the Crucial Feedback: Unlike some tools (like Amazon's AI aggregator) that tend to highlight only the positive aspects to promote sales, I need something that gives balanced attention, especially to critical feedback. This is crucial for me because I want to identify and improve upon these aspects. Anyone know a tool that does this well?