EOL Software Tracking
Hello. Looking for suggestions and insight from everyone on what you're doing for EOL Software Tracking. I am not talking about Windows or Office but more so for the random SQL Express or other 3rd party apps that get installed with a primary app. We are…
Hello. Looking for suggestions and insight from everyone on what you're doing for EOL Software Tracking. I am not talking about Windows or Office but more so for the random SQL Express or other 3rd party apps that get installed with a primary app. We are trying to find a way to track and manage those dates so we don't have these apps hanging out longer than they should be. We are using CW Automate and Freshservice so we have 2 decent ways to document all the apps but don't want to have to resort to a manual process of adding dates and sorting an Excel sheet if we don't need to. I know there is a plugin for Automate but not sure how well it would really work for these types of apps.
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You don't have asset management software in FreshService? Add a custom field Software EOS in there.
Yeah we have the asset management and that was one of our thoughts was to just add a custom field for end-of-life dates or something like that. But again, it's a totally manual system that requires us to constantly be checking for what software is installed and adding dates. I'm trying to find something that's a little more automated.
I don't know of any scanning tool that knows an EOS date for software. That's all part of software lifecycle management, which requires human intervention on the front-end to input the data. If your tool exports, just export it to excel and sort by date. Smartsheet also has some ways to track what you want and can send you alerts, but again, it sounds like you want something doing all the work for you. lol
Maybe this is worth? https://endoflife.date/
Pretty sure LanSweeper has this; but last I saw it wasn’t on the cheap side of things for large organizations. (I use the free community in my home for funsies.)
Obligatory plug for Snipe IT if you don't already have an ITAMS platform. If you do, just add each software in as an asset and set an EOL date for each. Even if your ITAMS is an Excel spreadsheets, EOL is probably the least egregious thing to be tracking manually. It's exceedingly rare for an EOL date to change once it's set, and if it does, it's usually being extended. You can safely set & forget this one.